課程大綱

課程資訊

課程名稱

跨文化溝通與管理
Cross-Cultural Communication and Management

開課學期

112-2

授課對象

授課教師

畢南怡

課號

IM2014

課程識別碼

705E23700

班次

學分

2.0

全/半年

半年

必/選修

選修

上課時間

星期五6,7(13:20~15:10)

上課地點

管一402

備註

本課程以英語授課。加簽規則：欲加簽請實體參加第一週的課程，課後再寄email索取授權碼。授課開始前加簽信恕不回覆。兼通識A5*。。A5*:公民意識與社會分析領域。可充抵通識
總人數上限：50人

課程簡介影片

核心能力關聯

核心能力與課程規劃關聯圖

課程大綱

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課程概述

Drawing on studies in psychology, management, and communication, this course covers various topics (e.g., identity, motivation, and interpersonal relationships) from a cross-cultural perspective. The first half of the course starts with an introduction to culture and cross-cultural communication and proceeds to map world cultures along the dimensions of value systems and how such systems affect individuals in terms of development and communication. The second half of the course applies knowledge to different settings and elaborates on how the differences impact conflict management and relational maintenance in various contexts, such as tourism, business, education, and health care.

課程目標

This course aims to aid the students in understanding the importance of culture in individual, group, and organizational settings to enhance communications and effectively manage cultural differences.
Upon finishing this course, students are expected to be able to:
1. Recognize the impact of cultural value systems on human motivation, behaviors, emotions, and interpersonal relationships.
2. Acquire both theoretical and practical knowledge of cross-cultural communication.
3. Cultivate competence in oral, written, and interpersonal communication and collaboration skills through the group project.
4. Develop a culture-sensitive perspective to understand the cultural differences in various contexts and address their challenges.

課程要求

Preparation and attendance
You are expected to prepare for each class by reading or watching assigned materials. You may be called on to summarize the major arguments of the assigned materials and/or give your interpretation or critique of them. Regular attendance is expected. Failure to attend regularly and be prepared will be grounds for a grade reduction at the professor’s discretion.

Professionalism and active participation
You should come to the class prepared to listen and participate. Your level of engagement with the materials is part of your grade. You are expected to contribute your thoughts and opinions during class discussions and group presentations.

Respect
All individuals in the class are expected to maintain mutual respect in the learning environment.

Laptop/tablets/cell phone policy
You are allowed to use laptops or tablets in class to take notes. You should, however, refrain from using the cell phone during class, especially when your classmates are presenting their work.

Enrollment
Anyone interested in enrolling in this course should be physically present for the first lecture to see if the course is for you. If you think it is, email me after the first lecture to explain why you are interested and ask for the access code. I will not be responding to any emails before the first week.

預期每週課後學習時數

Office Hours

另約時間備註： By appointment (email nanyibi@ntu.edu.tw)

指定閱讀

Martin, J. N., & Nakayama, T. K. (2018). Experiencing intercultural communication: An introduction. New York, NY: McGraw-Hill Education.

參考書目

- Adler, N. J. (2008). International Dimensions of Organizational Behavior. South-Western Thomson Learning.
- Heine, S. J. (2016). Cultural Psychology. New York, NY: W. W. Norton.

評量方式
(僅供參考)

No.	項目	百分比	說明
1.	Attendance	10%	Per school policy, everyone is allowed 3 absences, but failure to attend classes (excluding the two exams) 5 times or more will result in a fail in the final grade. If you cannot attend class physically, join us via this Google Meet link. Please note that joining class remotely grants you attendance points but will harm your class participation score, as you cannot join the discussion in class.
2.	Class participation	10%	Active class participation is highly encouraged. Although the class is in English, you may participate in the class discussion in Mandarin or any other language your instructor understands (unfortunately, currently, it’s just English and Mandarin, but I’m working on it). The TA will take note of those who have spoken in class and the participation grade will largely be based on it.
3.	Mid-term	25%	This exam covers topics from the first half of the semester and consists of 20 multiple-choice questions and 5 short-answer questions.
4.	Final exam	25%	This exam covers topics from the second half of the semester and consists of 20 multiple-choice questions and 5 short-answer questions.
5.	Group project	30%	tudents are expected to form groups of 3-4 persons and collaborate on a project relevant to cross-cultural communication and management and the team members’ shared interests. The course instructors will grade 25% (12% for a complete written report, 3% for the slides, and 10% for the presentation), and your peer members will grade 5%. Please note that if you fail to submit the peer review before the deadline, you will receive 0 points for your own peer review, and all the group members who have submitted the review on time will get full points of 5 automatically.

針對學生困難提供學生調整方式

上課形式	提供學生彈性出席課程方式
作業繳交方式
考試形式
其他

課程進度

週次	日期	單元主題
第1週	2/23	Orientation
第2週	3/01	Worldviews and values; histories
第3週	3/08	Cultural values in the management context
第4週	3/15	Identity and personality
第5週	3/22	Cognition and perception
第6週	3/29	Motivation and emotion
第7週	4/05	No class (Tomb-sweeping day)
第8週	4/12	Verbal issues in cross-cultural communication
第9週	4/19	Mid-term
第10週	4/26	Non-verbal issues in cross-cultural communication
第11週	5/03	Conflict management
第12週	5/10	Relationship development and management
第13週	5/17	Cross-cultural communication in different contexts
第14週	5/24	Final exam
第15週	5/31	Group presentation day #1
第16週	6/7	Group presentation day #2